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Frequently Asked Questions

 

WE ARE SO AWKWARD in front of the camera!! WILL YOU HELP guide US?

YES OF COURSE. We hear this from almost every single couple we photograph, but the funny thing is, those couples tend to open up the most by the end! Everyone feels awkward when they’re not used to getting their photo taken, us included!! We have lots of tricks up our sleeves to make you focus on each other, rather than the camera, helping your best selves shine through.

WILL YOU HELP US PICK OUR OUTFITS AND LOCATION FOR OUR ENGAGEMENT SESSION?

Absolutely, yes. We have a very detailed engagement style guide that we send out to every couple before their engagement session. It covers dressing tips, coordinating outfits, and everything you can expect day-of with a checklist to be sure you’re prepared. Then, if you need help picking the perfect spot, just let us know your vibe, and we will suggest 3-4 locations we love for you to choose from.

HOW LONG UNTIL WE GET OUR PHOTOS BACK?

The official answer is within 8 weeks of your wedding. That being said, our workload fluctuates, meaning there is always the potential of getting that happy email much sooner than you expect! But if 8 weeks seems like a long time, don’t worry, we trickle in photos the whole time leading up to your final gallery. Within a week of your wedding, you’ll get a sneak peek of 10-20 highlights from your day. Then once your film comes back, about 2-3 weeks in, we will edit around 100-150 photos and send those to you to fawn over while Hannah lovingly hand-edits the rest of your gallery for you.

WHAT HAPPENS IF SOMETHING HAPPENS TO THE FILM FROM OUR WEDDING?

Nothing! Wanna know why? Because we are (borderline obsessively) responsible when it comes to your photos. We do everything we can to make sure that every frame is safely backed up from capture until final delivery. While Hannah is shooting film, Jaron is close by grabbing digital photos of the same things to back everything up (in addition to his own stunners from a new perspective). Hannah always wears 2 cameras to grab those important digital backups when Jaron is elsewhere. We know there can be some risk when it comes to film, but you can relax knowing that we will always take care of your precious moments.

WHAT IF SOMETHING HAPPENS TO YOU GUYS AND YOU CAN’T SHOW UP TO OUR WEDDING?

We are very tight knit with photography communities all over the world, and have a list of photographers in each area we frequent that have similar styles to us in their shooting, and client interaction that we can reach out to at any time to cover for us, even at a moment's notice. And if, heaven forbid, this is necessary, we will ALWAYS make it up to you somehow in an extra special way.

DO YOU TRAVEL OUTSIDE Arizona & Dallas for weddings and sessions?

Yesssssss! And we LOVE IT! We’ve been shooting out of state for years, so we’ve gotten a system down to make sure we have all our ducks in a row for each travel job. For instance, we will ALWAYS book our flight for at least 2 days prior, because we know how unreliable airlines can be. To date, we’ve photographed in Missouri, Virginia, Massachusetts, Idaho, Alaska, France, Ireland, Sweden, Spain, Romania, and more. So you can trust us when we say we are quite experienced in the art of traveling with 70 lbs of camera gear! If you’re looking to have us photograph you outside AZ or DFW, send us a note so we can get you a custom quote!

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